Privacy Policy

Effective Date: From the inception of the website – www.archiesonline.com

Note: This Privacy Policy is subject to change without prior notice. Please review it periodically to stay informed about any updates.

1. Introduction

Thank you for visiting www.archiesonline.com. Your use of this website is governed by this Privacy Policy and our Terms and Conditions. We, at Archies Online, are committed to safeguarding your personal information and ensuring your privacy is protected.

This Privacy Policy outlines the types of personal information we collect, how we use and share it, and the steps we take to secure it. It also informs you of your rights regarding your personal information and how you can access, modify, or delete it.

By continuing to use the website, you agree to be bound by the terms of this Privacy Policy and provide your consent to the collection, use, and disclosure of your information as described herein.

2. Scope

This Privacy Policy applies only to information collected through the Archies Online website. It does not apply to information collected offline, including through physical stores, promotions, events, or any other channels.

3. Information We Collect

a. Personally Identifiable Information

You may visit our website without revealing any personal details. However, if you choose to register or make a purchase, we may collect personal information, including:

Name

Email address

Phone number

Date of birth

Delivery address

Any other information you voluntarily provide

b. Non-Personal Information

We may also collect technical information that does not personally identify you, such as:

IP address

Browser type and version

Operating system

Device information

Pages visited and time spent

Referring URLs

This information is used to enhance website performance and user experience.

4. Payment Information

Archies Online does not collect or store any credit card, debit card, or banking information. All payment data is processed securely via third-party payment gateways. Archies Online does not have access to or retain your financial information.

5. Data Hosting

Our website is hosted by third-party data hosting providers in India or overseas, including the United States. These providers have appropriate data security measures in place. However, Archies Online is not responsible for any data breach or theft at their end.

6. Use of Your Information

We may use your personal information to:

Respond to your queries or requests

Send order confirmations, delivery updates, and service messages

Customize your shopping experience

Provide promotional content, newsletters, and offers

Improve our website, services, and customer support

Conduct surveys, contests, or promotions

Consider you for employment opportunities (if applicable)

7. Communications

a. Marketing Emails

You may receive newsletters, promotional offers, and updates from us via email. You may opt out anytime by clicking the ‘Unsubscribe’ link or updating your preferences in your account profile.

b. SMS and Phone Calls

By providing your phone number, you consent to receive calls and SMS from Archies Online, even if you are on the Do Not Disturb (DND) registry. These communications may include promotional content or service updates. Standard carrier charges may apply.

c. Service Announcements

We may also send essential service-related messages, such as registration confirmations, order updates, and system alerts, even if you have opted out of marketing communications.

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience and gather analytics. You can control cookie preferences through your browser settings. However, disabling cookies may impact the functionality of the site.

9. Sharing of Information

We do not sell your personal information to third parties. However, we may share your information with:

Affiliates: For customer service, marketing, or product promotions.

Service Providers: Companies involved in order processing, email delivery, data analytics, logistics, etc. They are bound to use the information only as directed and in compliance with this policy.

Event Co-sponsors: With your consent, we may share information for contests or promotions.

10. Business Transfers

In the event of a business acquisition, merger, reorganization, or asset sale, your personal data may be transferred as part of the business assets.

11. Legal Compliance

We may disclose your personal information if required to comply with applicable laws, court orders, legal processes, or governmental requests, or to prevent harm or financial loss.

12. International Data Transfers

If your data is transferred to other countries, the recipient country’s data protection laws will apply. We will ensure that appropriate safeguards are in place.

13. Children’s Privacy

This website is not intended for individuals under 18 years of age. We do not knowingly collect data from children. If we learn that a child under 18 has provided personal information, we may delete it unless required by law to retain it.

14. Data Security

We maintain reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. If you have concerns about security, please contact us at apconline@archiesonline.com.

15. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date. We encourage you to check back regularly.

16. Grievance Redressal

If you have any concerns or grievances related to our privacy practices, please contact our Grievance Officer:

Ms. Hanisha Gandhi

Email: helpdesk@archiesonline.com

Phone: +91 93111 24643

Timings: Mon–Sat, 10:00 AM – 6:00 PM

Address: Archies Limited, C-148, Naraina Industrial Area, Phase-1, New Delhi, INDIA – 110028